For those who are not, we expect that Einstein GPT may become the way people get their work done. The answer may be both, but we are kind of wondering if Slack – as a Digital Work Hub – has been losing ground to Microsoft Teams – which is also marketed now as Microsoft Viva.įor enterprises that are Slack Shops, all of these features will be well received. The question we have – is which offering will people use – Salesforce Einstein CoPilot or Slack AI. The question we have – is where to do the work in Salesforce. Slack Lists are the umbrella term for a number of capabilities including:Īll of these features make the new Slack more of a Digital Work Hub and that is where others such as Microsoft Viva are headed. Slack Lists – Automation and Becoming a Digital Work Hub.Search Answers – This looks to be a valuable feature – and is what we call Conversational Search – essentially a major update of search capabilities – leveraging Generative AI.Thread Summaries – It should be valuable – but our question is how often will this capability be used. Channel ReCaps – This is summarizing highlights of discussions in a Channel.Slack AI is looking like it will help to automate summaries of what has been said. Slack AI – Is Automation and Lists Enough? However, they still need revenue from Slack – so they are also announcing Slack AI. Dreamforce 2023: Salesforce Announces Slack AIĪt Dreamforce 2023 ( #DF23) Salesforce announced Einstein CoPilot – which looks to be their flagship offering.
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